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 California, United States
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Purdue University
, Customer Driven Quality
, Call
, Customer Service
, Crm
, Books
, Customer Relationship Management
, Researcher
, Technology
, People Named Jon Anton, People Named Anton
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5 quick facts about Jon Anton:
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 Jon Anton is with the Department of Consumer Sciences at Purdue University, and is a researcher in the Purdue Call Center for Customer Driven Quality ...  |
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Jon Anton is the director of benchmark research at Purdue University's Center for Customer-Driven Quality and is the author of 18 books and 75 papers on customer service strategy/delivery ...
Source: WHITE PAPER [www.rfsg.com]
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Jon Anton has published five books on customer service ...
Source: CRM applications, solutions, advice and tips from ... [www.ecustomerserviceworld.com]
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Jon Anton is the world's foremost expert in call center benchmarking and Esteban Kolksy is the Senior Research Director at Gartner, Inc ...
Source: www.hyperquality.com... [www.hyperquality.com]
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Jon Anton is an Adjunct Professor at Purdue University, the research director at the Center for Customer-Driven Quality(TM) at Purdue and director of ...
Source: news.thomasnet.com... [news.thomasnet.com]
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Related web page for Jon Anton:
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Professional Networking Profile - LinkedIn
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Jon Anton, CA, US, Owner...
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www.linkedin.com/pub/1/723/769
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| Click here for a comprehensive search on Jon Anton... |
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